- Sat May 11, 2013 8:00 pm
#160475

"When you do things right, people won't be sure you've done anything at all."
kerovon wrote:I just thought I'd bring up another problem with new player retention I've noticed, and write down my opinions on it. In short, you guys mostly treat new players poorly.I feel guilty now.
I've seen new players come in, and ask questions that are ignored. I've seen long term players lie to new players after a question is asked. Sure, you may have heard 15 new players ask that question today, and think you are being clever, but they don't know that. It just serves to confuse them.
I've seen new player offer 100 credits for two iron, and rather than have people tell them that they are overpaying, you people race to see who can be the first to profit from that deal.
These aren't just isolated incidents. By and large, new players are not treated well, so they are less likely to stay.
So what can be done to improve player retention (assuming that is the goal)? I'll give an example I've been doing for a while now. I had a couple new players set up shop in my little corner of nowhere, and start building. Rather than try to get rid of them, I chatted with them for a bit. I then bought the realm they were on, and sold it to them for 1 credit. I then gave them access to my warehouse and told them to not go too extravagant with the diamonds. As a result, I have some nice buildings made by friendly players in my zone. Sure, I may be down a stack or so of diamonds, and my brick supplies are heavily depleted, but so what? I have gained more by being helpful to the new players than I would have lost.
If you want to encourage new players, and to shape them into competent members of the community, you need to help them. One possibility that might work is to get together a group of older players, and make a city and guild primarily for newer players. Let them join, and have a plot in a private realm for a while. That way, they will be able to get a foothold and become established with a support net, before they head off on their own. If they get a month, they can make friends, and earn the credits to buy a realm of their own. A lot of them come in asking for friends. If there is a guild with a bunch of new players, who are all lacking friends, then they will be able to self sort into their own cliques, and when they head off to claim their own area, they will have friends who go with them. As long as older players are involved as mentors in that city, it seems like that would help get more players into minerealm, and integrated into the minerealm community.
SuperCreeper007 wrote:Yeavon wrote:I don't think you are referring to the same set of videos. Unless you came here to grief the server after getting your free 100 diamonds and OP after saying a "code word" in chat that was added to the swear filterkerovon wrote: a lot of players are currently joining from a certain series of youtube videos, but those are generally undesirables.
hey... i resent thati found the server from one of said videos and never asked for op nor have i ever broken a rule not to mention im active and chat often and give things away for free to people in need of it if i have.
and instead of sitting around twiddling my thumbs i make things, mine,enchant,merch, ect and am a productive member of this community
dlgn wrote:And that's why we Vortexians have stopped portal camping. Well, except in the instance of killing extremely rude nubs. Because we fought to regain our honour, and we don't want to lose it again.Will losing a player from Vortex lose honor?
FDX wrote:Players who leave don't lose honor as long as they are honorable in their parting, and Vortex loses no honor either. If Vortex isn't the right guild for them, then it isn't and they can try to find a better one.dlgn wrote:And that's why we Vortexians have stopped portal camping. Well, except in the instance of killing extremely rude nubs. Because we fought to regain our honour, and we don't want to lose it again.Will losing a player from Vortex lose honor?
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